Navigating Organizational Change

Suzan Bond
5 min readApr 8, 2023

Finding your way through the confusion of change

Photo by Uday Mittal on Unsplash

The macroeconomic environment is rippling through companies. The news is flooded with layoffs, reorgs and other big shifts inside companies.

Change is afoot.

This topic comes up frequently in my work as an offsite facilitator, workshop leader and consultant. Much of my work revolves around helping leaders navigate change. I’ve recently spoken on this topic. First at RubyConf about why leaders feel lost and how we can help them navigate the new terrain they find themselves on. The second, at LeadDev New York about the shift from manager to manager of managers. During these talks I spoke about the challenges of making the leap and the changes new leaders must make.

Today, I want to focus on a critical part of the process — the neutral zone.

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I learned about William Bridges book Transitions while in a grad school class on organization development. While it was written in the 80s, Transitions is a seminal work that’s still relevant today. I’ve purchased and given away countless copies. It’s the one I recommend the most. In the book Bridges makes an important distinction between change and transition.

Change is situational. Transition, on the other hand, is psychological. It is not those…

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Suzan Bond

Leadership coach for new technology leaders. Fast Company contributor. Former COO Travis CI. www.suzanbond.com Twitter: @suzanbond